Shipments
Your package will be delivered to your door by FEDEX. We send all International packages
with FEDEX. European delivery time is within 3 to 7 working days.
FEDEX is the global market leader in international express, overland transport and air freight.
Once you have received your parcel we adivse that all customers open the box in clean and safe enviroment, whilst checking all products have been correctly delivered and there are no defects. If you find any issues with your order please contact our customer service department immediately. Please also have pictures available to send via e-mail if customer services request.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
EUROPE STATE:
Free shipping on orders over €100
EUROPE STATE WITH EXTRA SHIPPING FEE APPLIED:
CIPRO, FINLAND, MALTA, IRELAND, LATVIA, ESTONIA, BULGARIA, ALBANIA, GREECE, ISLAND, ISLE OF MAN, MOLDOVA, NORWAY, UK, TURKEY, MACEDONIA, SLOVENIA, CZECH REPUBLIC, CROATIA, LITHUANIA, POLAND, ROMANIA, FINLAND, SWEDEN
FOR U.S.A. CUSTOMERS:
The importation into America of products intended for private individuals or even companies whose value is less than 800 dollars are duty-free and have a simplified customs procedure. Since March 10, 2016, US customs has updated the so-called "De Minimis Fair Retail Value" bringing it from $200 to $800.